Privacy Policy
Summary
1. Introduction
Your privacy really matters. This Privacy Policy explains how your personal data is collected, used, and protected when you visit www.romanoconte.photos. By using the site, you agree to the collection and use of information as described below.
2. Information We Collect
We may collect the following categories of information:
- Automatically collected data: Like most websites, we automatically collect certain information when you visit, such as IP addresses, browser type, device information, pages viewed, and time spent on the site, collected via cookies and similar technologies.
- Information you provide: when you contact us directly by email or otherwise, we collect the personal data you voluntarily share (e.g. name, email address, message content).
This information is collected solely for the purpose of providing and improving our services and will not be used for unrelated purposes.
The online Certificate of Authenticity Verification Tool at /verify-coa neither discloses buyer information nor collects personal data.
3. Order and Customer Information
Unless otherwise instructed, order data and customer contact details are stored for approximately five (5) years. Data may also be retained for longer periods if required by law (e.g., tax or accounting obligations) or by a binding order from competent authorities.
Customers may request deletion of their data at any time by contacting us through the dedicated online contact form or by email. Such requests are processed and confirmed within 30 days, provided no legal retention obligations apply.
For guest checkouts (orders placed without creating an account), no long-term storage of personal data occurs beyond what is required for order processing and statutory retention.
All order-related data is treated as strictly confidential and processed exclusively for the purpose of fulfilling and documenting the purchase. Data is deleted once the legally mandated retention period has expired.
4. Customer Communications
When you contact romano conte photography through the dedicated online contact form or by email, the personal data you provide (e.g., name, email address, message content, and any attachments) will be used exclusively to process and respond to your inquiry. Submission of the contact form requires ticking the box “I consent to the processing of my personal data solely to handle and respond to this request (see Privacy Policy)”. Without this consent, the request cannot be submitted.
Legal basis
- In Switzerland, processing is carried out in accordance with Articles 6 (principles) and 31 (grounds for justification) of the Federal Act on Data Protection (FADP).
- For customers located in the European Union, the processing is also aligned with articles 6 para. 1 let. a (consent) and f (legitimate interest) of the General Data Protection Regulation (GDPR)
- In the United States, processing is carried out in accordance with applicable state privacy laws, including the California Consumer Privacy Act (CCPA, Cal. Civ. Code § 1798.100 et seq.) and, where relevant, the Virginia Consumer Data Protection Act (VCDPA).
- For all other jurisdictions, data is processed solely for the limited purpose of responding to your inquiry and retained only as long as necessary to fulfill that purpose, except where longer retention is required by law.
Retention of data
All data collected through the contact form or by direct email is stored only for the time necessary to process and respond to your request. Unless required by applicable legal obligations (e.g., tax, accounting, or regulatory requirements), to defend legal claims or by a binding order from competent authorities, correspondence and related data are permanently deleted no later than ninety (90) days after the conclusion of the exchange.
You may withdraw your consent or object to further processing at any time by contacting us via the online contact form or by email; withdrawal or objection does not affect the lawfulness of processing carried out prior to such withdrawal or objection.
5. How We Use Your Information
Your personal data is used for the following purposes:
- To operate, maintain, and improve the website.
- To process quotations and orders.
- To respond to your inquiries or requests.
- To analyze usage patterns and optimize user experience.
- To comply with legal obligations.
These purposes are limited and specific, and we will not process your data for incompatible uses.
6. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies or other tracking technologies to help analyze how users interact with the site. The information generated by these technologies about your use of the website (including, in some cases, your IP address) may be transmitted to and stored by Google on servers in the United States or other countries.
Google uses this information on behalf of the operator of this website to evaluate your use of the site, to compile reports on website activity, and to provide other services relating to website activity and internet usage. Google Analytics 4 (GA4) does not log or store individual IP addresses; for users in the EU, GA4 anonymizes IP data before it is logged and processes data on EU servers first.
Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. You can refuse the use of cookies or tracking technologies by selecting the appropriate settings in your browser; however, some features of this website may not function properly if you do so.
In addition, you can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.
For more information on how Google processes data, please visit Google’s Privacy Policy at https://policies.google.com/privacy, and for details about Google Analytics please see https://support.google.com/analytics/answer/12017362.
This ensures you are fully informed about how Google processes your data when you use this website.
8. Legal Basis & International Data Transfers
We process your personal data only where there is a valid legal basis under applicable law. Depending on your jurisdiction, this may include:
- Contractual necessity: to provide services you requested.
- Legitimate interest: to operate and improve the website.
- Consent: where required by local law (e.g., for non-essential cookies).
- Legal compliance: to fulfill legal obligations.
Where data is transferred internationally (e.g., by Google Analytics), we take steps to ensure it is processed with appropriate safeguards as required by law. Data may also be disclosed where required by law or by a binding order from competent authorities.
9. Your Rights
Depending on your jurisdiction (for example, under the GDPR in the European Union, the UK Data Protection Act, the Swiss FADP, or other applicable laws), you may have rights that include:
- The right to access, correct, or delete your personal data directly in the customers portal.
- The right to withdraw consent at any time, where processing is based on consent.
- The right to object to or restrict certain processing activities.
- The right to data portability.
To exercise these rights, please contact romano conte photography through the dedicated online contact form or by email.
11. Eligibility & Age Restriction
This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from anyone under this age. By applying a strict age limit of 16, we ensure compliance with the most protective international standards. If you believe we have inadvertently collected such data, please contact us by email, and it will be deleted within 30 days. If we become aware of such collection independently, we will likewise delete the data without delay.
12. Consent Banner & Cookies
In certain jurisdictions, including the European Union, the use of non-essential cookies (such as those set by analytics tools) requires prior user consent. Where this applies, we provide a consent banner that:
- Clearly informs users about the use of cookies.
- Links to this Privacy Policy.
- Offers the option to accept or decline non-essential cookies.
This ensures compliance with applicable consent requirements while giving users full control over their data.
Users may therefore access the full consent banner at any time by refreshing the page, navigating to another page, or upon their next visit to www.romanoconte.photos. A floating “⚙️ Manage preferences” snackbar will briefly appear (approx. 5 seconds). Selecting it reopens the consent banner so you to review and adjust your cookie preferences. Please remember to save your changes.
In accordance with Art. 5 para. 1 let. c of the GDPR and the respective Recital 25, essential cookies strictly necessary for the functioning of the website (e.g., security, cart, checkout, and consent storage) remain active even if all other categories are rejected. If users nevertheless wishes to block cookies on user’s side, they may do so by configuring his browser settings or by installing an appropriate add-on.
Be advised that by rejecting all non-essential cookies, certain features — including online payment methods — may no longer function. In such cases, customers must complete their purchase by manual bank transfer.
13. Updates to This Policy
This Privacy Policy may be updated periodically or occasionally, if needed, to reflect changes in law, technology, or our practices. The date at the top will always indicate the latest version. Please check back regularly for updates.
14. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or the way your data is handled, please contact romano conte photography through the dedicated online contact form or by email.